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Phishing Scams

Protecting Yourself from Phishing Scams

A phishing scam is a message pretending to be from someone you trust — your bank, a courier, a streaming service, your employer — that tries to get you to click a link, open an attachment, or hand over your login. The link leads to a fake site that looks almost identical to the real one, where anything you type goes straight to the scammer.

The message arrives by email, text (smishing), or phone call (vishing), and almost always involves urgency: a locked account, a missed delivery, a payment that needs confirming. Real companies don't ask you to log in or confirm details through a link in an unexpected message.

Phishing Scam Illustration

Things to Be Careful About:

  • Suspicious Emails and Messages: Be skeptical of emails or messages that contain urgent requests for personal information, unexpected attachments, or links to unfamiliar websites.
  • Look-alike Domains: Pay attention to the sender's email address and the URLs of websites you're directed to. Phishing attempts often use addresses that look similar to those of legitimate companies but contain subtle differences.
  • Requests for Personal Information: Legitimate organizations will not ask for sensitive information through insecure channels like email.
  • Grammatical Errors and Odd Phrasing: Many phishing attempts are plagued by poor grammar and unusual wording.

Actions That Can Be Taken:

  1. Verify Contact: If you receive a suspicious email or message claiming to be from a legitimate company, contact the company directly through a verified phone number or website to confirm the communication's authenticity.
  2. Use Anti-Phishing Tools: Install security software that offers email and browsing protection. Ensure your software, including your web browser, is up to date.
  3. Educate and Train: Regularly educate yourself and, if applicable, your employees about new phishing techniques and how to recognize phishing emails.
  4. Report Phishing Attempts: Report any suspected phishing emails to the Anti-Phishing Working Group at reportphishing@apwg.org or forward the emails to the Federal Trade Commission at spam@uce.gov.

By staying informed and cautious, you can significantly reduce your risk of falling victim to phishing scams and protect your personal information from falling into the wrong hands.

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