Delivery Scam
Avoiding Scams Involving Fake Delivery Messages
A delivery scam is a fake message claiming there's a problem with a parcel: a missed delivery, a customs fee, an address that needs confirming, or a small charge to release the package. The link takes you to a convincing copy of a courier's website where you're asked to pay or hand over card details.
The message arrives by text or email, often pretending to be from Royal Mail, DPD, Evri, DHL, or another courier you'd recognise. It works because almost everyone is expecting something, so the timing rarely feels suspicious.
Things to Be Careful About:
- Unsolicited Messages: Be cautious of unexpected delivery notifications, especially if you’re not expecting a package.
- Links to Resolve Issues: Fraudulent messages often include links to fake websites designed to steal information.
- Requests for Payment: Scammers may ask for additional fees to release or deliver a package.
- Poor Grammar or Spelling: Fake messages often contain noticeable errors, unlike official correspondence.
- Generic Greetings: Lack of specific details, such as your name or order number, is a red flag.
Actions You Can Take:
- Verify Delivery Status: Check your package status directly with the courier or retailer through their official website or app.
- Avoid Clicking on Links: Do not click on links in unsolicited delivery notifications. Instead, manually type the courier’s official website into your browser.
- Secure Your Information: Never provide personal or financial details to unverified sources.
- Use Trusted Apps: Download and use official courier apps for real-time delivery updates.
- Report the Scam: Notify the courier service and relevant authorities if you suspect fraudulent activity.
Delivery scams exploit the growing popularity of online shopping. By staying vigilant and verifying communications, you can protect yourself from falling victim to these schemes.
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